We Welcome You at the Hotel Porta Faenza

in the Heart of Florence

Customer reviews

These are the reviews of our guests about our hotel:

Very good

October, 2019 Тhe hotel is located on a quiet street in the center of Florence, very close to all the main places of interest and very close to the train station. Тhe hotel is located in an old house, however, all rooms are completely remodeled and have all the necessary amenities, including very good beds and beautiful bathrooms. All rooms are equipped with air conditioning, which is absolutely necessary in hot weather. There are many restaurants near the hotel, which was also very convenient for us. Тhis 3 star hotel will appeal to anyone who wants to have a comfortable hotel at a reasonable price.
Hotel guest
8-Nov-2019

Hotel response

Thank you very much for your kind feedback, It is a pleasure for us to learn that you enjoyed your stay with us!!

Excellent

This was my third stay (and my daughter's fourth) at Hotel Porta Faenza. The hotel is well situated for the center of Florence. The rooms are secure and clean. The hotel staff are helpful, pleasant and efficient. Recommemded.
James Ito
28-Sep-2019

Hotel response

A special thank you is sent by the staff

Excellent

The hotel was charming with its Florentine décor. The room was very spacious. The location was excellent, close to the train station and key sights as well as being on the delightful Via Faenza. Breakfast was amazing and the staff was friendly and helpful. We would highly recommend Hotel Porta Faenza.
Hotel guest
16-Sep-2019

Hotel response

Thank you a lot of comment. We always try to make your stay as pleasant as possible for our customers! We expect you back at our hotel!

Very good

We enjoyed our stay at this hotel immensely. Its location is extremely convenient for the main sights of interest and also the blue line and red line open top bus tours. We liked the large room (105) that we were allocated and the olde worlde atmosphere in the hotel. It was also convenient for the many trattoria pizzeria places to eat. We look forward to staying with you again to more of Florence
Hotel guest
11-Sep-2019

Hotel response

Thank you very much for your kind feedback, It is a pleasure for us to learn that you enjoyed your stay with us!!

Excellent

We stayed as a couple for a couple of days and were happy with our stay in Florence. It's a short walk from the railway station and other points of interest. We didn't have to use any transportation within Florence. There are plenty of pizza and pasta options which are reasonable close by and being vegetarians we didn't face any issues. The decor though a bit outdated is charming and there's a kettle in the room for hot tea/coffee which was great. The breakfast buffet was okay with the only issue being with the bread toaster stopping to operate every few minutes( they had a note on it saying it stops when it overheats). Please also note that if you are paying the city tax in cash , carry exact change as they do not keep change with them. Overall we had a good time and were happy with this hotel.
Hotel guest
25-Aug-2019

Hotel response

We’re so happy to see that you enjoyed your stay with us! We hope to have you back as our welcome guest.

Excellent

We loved our stay at Porta Faenza. The location was superb - close to the train station and easy walking distance to the major sites of Firenze. When we arrived, tired, hot and sweaty, it was so lovely to be welcomed with the hospitality of a pleasant smile at the desk, a glass of juice and a wee snack. Our room was fantastic and breakfast was delicious. Thanks so much for the wonderful stay - for sure I will be returning and recommending to my friends.
Hotel guest
7-Aug-2019

Hotel response

Thank you for your kind words. We are all very happy that you enjoyed your stay in our Hotel!! We really hope to see you again in Florence!!

Excellent

Check-in was quick and easy. We loved the location and the room, the old-style decor; tiled bathroom, bedding, and color. Air conditioning was great with temps in the 90s, it gave us a place to cool off and relax during the day. Walking distance from the train station and major attractions. They had free snacks & cookies, in the lobby, and cold water available all day. Good daily housekeeping. We had a hot breakfast waiting every morning with a variety of food; eggs, bacon, assorted bread and pastries desserts, cereals, and good coffee. Could use more of a variety of fresh fruit as a suggestion. We stayed for 5 nights, they helped us find a hotel for a 6th night when we had to extend our stay (they had no availabilities.) CB Geston Santa Barbara CA - USA
Connie Geston
4-Aug-2019

Hotel response

Thank you for your rate! We are at your disposal the next time you decide to stay in Florence!

Very good

Noisy Air conditioning system
Hotel guest
15-Jul-2019

Hotel response

Thank you for your contribution! Thanks for your appreciative words! our staff is always at clients disposal, so for the next time, please ask at the receptionist all problems!!! Kind Regards

Excellent

Very good hotel. We have nothing negative to say. We intend using the hotel again when next return to Italy. Breakfast was good, the room was comfortable and the little touches such as free water and food at the reception were appreciated!
Hotel guest
8-Jul-2019

Hotel response

Thank you for your contribution and for appreciating our hospitality!

Excellent

I brought 6 guests who were touring with me. It was their first time in Florence. This was the perfect location- close to all major sites yet away from crowds. Walkable to/from SMN train station. Two excellent restaurants just down the street. Breakfast was plentiful and varied. Staff was warm and very helpful- even preparing a takeaway breakfast for guests who had to leave very early to catch a flight. An added surprise bonus were the little snacks and beverages available in the lobby throughout the day. The little sandwiches saved this guide one afternoon! Highly recommend Porta Faenza.
Theresa Mastrobuono
9-Jun-2019

Hotel response

Thank you so much for your review. Your comment and your feedback about our services is very important for us. Thank you! We look forward to welcome you once again to our hotel!

Very good

Ótima localização. Muito bom dispor de lanchinhos 24h próximo do elevador. Bom café da manhã. Bom atendimento, especialmente da recepcionista Paula, competente e muito simpática. Quarto muito pequeno, difícil para se hospedar com duas malas.
SOLIMAR ARAUJO
3-Jun-2019

Excellent

A very good, cosy hotel with a superb staff. Good breakfast, quiet and very clean rooms. A Central location in the historical section of Florence. Can be recommended for any type of visit to Florence.
Hotel guest
15-Apr-2019

Hotel response

We will be very happy to see you again at Hotel porta Faenza! A warm greetings and thanks from our staff

Excellent

Tutto perfetto.
Hotel guest
6-Apr-2019

Excellent

Very quiet, very nice personnel. Good breakfast.
Hotel guest
5-Apr-2019

Hotel response

A special thank you is sent by the staff

Excellent

Nice Hotel rooms, staff was great & good breakfast. Hotel is located close to trains, buses & tram. Great location. Will definitely stay here again. Reasonably priced.
Hotel guest
4-Apr-2019

Hotel response

Thank you very much for your kind feedback, It is a pleasure for us to learn that you enjoyed your stay with us!!

Excellent

We really like this hotel, we have stayed here twiceas it is close to the station, central market and the major sites. The staff are friendly and welcoming, the room was lovely and bigger than we expected, immaculately clean with everything you need for a comfortable stay. We enjoyed the varied breakfast very much, especially the large cups for coffee. I think we were lucky to find this hotel first and will certainly stay here any time we visit Florence. Excellent
Sandra Hullett
13-Mar-2019

Excellent

This hotel perfectly matched our needs. We were 5 people in one room, stayed for 3 nights. The hotel staff were very friendly and they do their job, eg; We have always been quick to respond to our request. The room was great. Bathroom was clean and big, the shower was strong. We enjoyed our food there.It took us only 5 mins walk from SMN and 5 mins walk to "Central Market", easy to walk around the city.YES! We like this hotel very much and if we go back to "Florence", 100% sure to stay at Porta Faenza again!
Hotel guest
10-Jan-2019

Hotel response

Thank you for the rate! We are pleased knowing that yours was a nice stay!

Excellent

It's close from railway station. Room is clean. It's very quiet when you sleep at night. It's close to a tour point.
Hotel guest
4-Nov-2018

Hotel response

Thank you very much for your kind feedback, It is a pleasure for us to learn that you enjoyed your stay with us!!

Excellent

We LOVED this hotel. Our room was spacious and loads of old world charm. The continental breakfast had lots of choices and the staff was so friendly and helpful. It's just a quick, easy walk from the train station so which made our arrival and departure in Florence very easy. We would definitely stay here again and highly recommend this hotel.
Hotel guest
30-Oct-2018

Hotel response

Thank you so much for your review. Your comment and your feedback about our services is very important for us. We are also happy that you have appreciated our Breakfast!! Thank you! We look forward to welcome you once again to our hotel!

Very good

This was our forth stay at Porta Faenza and once again we were not disappointed. Situatued within walking distance to the station and the local sights, this boutique style hotel offers everything you need for the perfect stay in Florence. The rooms are spacious and clean, the breakfast buffet offers a good range of food and beverages. I think Porta Faenza is excellent value for money. The only issue we had was that the wifi signal was a little hit and miss. But overall, we had a wonderful stay and will definitely return next time we are in Florence. Thank you Porta Faenza!
Hotel guest
20-Oct-2018

Hotel response

A special thank you is sent by the staff



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