These are the reviews of our guests about our hotel:
Wonderful hotel, lovely staff and great location- close to the train station and all major sights.
Thank you Hotel PortaFaenza for making our stay in Florence perfect!!
Stayed just one night upon our arrival from the US and were extremely happy with our choice. The room was immaculate and staff friendly and helpful. Easy walk from train station and to restaurants. Would highly recommend.
Really nice and great location.
Breakfast could be better.Food was not sufficient available.Too busy?
Thank you a lot of comment. We always try to make your stay as pleasant as possible for our customers! Regarding the breakfast we are sorry that You found it poor, we have a buffet with milk, coffee, various types of juices, some types of cakees, different kind of fresh croissants, butter, jams, honey, chocolate, rusks,some kind of cookies, toasts, various types of cereals, yogurts, fruit salad, fresh fruit, canned fruit, eggs, tomatos and mozzarellas, sandwiches stuffed,various cuts of slices, cheese, fresh bread, one person is at disposal for cappuccino and caffe' espresso, and for replenish the buffet. We really hope to see you again in Florence!!
We had a wonderful stay at the hotel. The staff is so pleasant and the rooms were very comfortable. The location is great for getting around Florence and to the train station.The decorations were unique and the entire place was very clean. We would highly recommend this hotel!
Hot water from the shower was inconsistent. The rest was excellent.
Thank you so much for your review. Your comment and your feedback about our services is very important for us. We are also happy that you have appreciated the room and all the amneities inside... Thank you! We look forward to welcome you once again to our hotel!
We had a lovely two night stay at Hotel Porta Faenza. We were welcomed warmly and given our rooms right away. The room was a good size and well maintained. The hotel staff was very helpful with anything we needed. Breakfast was a wonderful addition and very welcome. Great selection at the buffet daily. Location of the hotel is perfect for train station and exploring Florence. Highly recommended!
We’re so happy to see that you enjoyed your stay with us! We hope to have you back as our welcome guest.
Great hotel at a very affordable price. Definitely surpassed my expectations and would recommend to anyone visiting Florence.
Beautiful people and a beautiful hotel
Everthing was just fine. Our room was large, clean, and lovely. The staff were all very helpful. The breakfast was good and the location was perfect.
Location to both train station and main attractions were convenient . The staff was great and the room was clean and huge. Would definitely stay here again if I ever visit Florence again.
Lovely smiling welcome. Reception always helpful. Quiet yet near station and city. No complaints and would recommend.
Goede ligging , lekker ontbijt , zeeer goed bed , zeer behulpzaam , kom ik met plezier terug , grtz
Absolutely perfect place to stay. Friendly, helpful staff, clean and safe environment. Great location.
This is my second stay in 2 years at the hotel and I found it to be a pleasant experience. I asked to move to a different room (one I previously had) and was accommodated when it became available. Level of cleanliness is exceptional and the breakfast is more than adequate.
Hotel Porta Faenza is a lovely hotel. It is in a fantastic location, and the accommodations are great. The staff is very helpful, as well. We would highly recommend others to stay at the hotel when traveling to Florence.
Lovely place to stay, very close to the station,shopping places and some of the sights ... very convenient location! Staff was very helpful, friendly, and pleasant...breakfast was very good as well! Overall stay was great!
Friendly, helpful staff, spotless room, charming, special hotel that I can't wait to stay in again. Breakfast was great, so many options, and the refreshments in the lobby were perfect to give you a little boost on your way out.
Stay was good thanks to air conditioning and decedent breakfast, the price was on the other hand too high for a three star hotel. Overall satisfied (not with a price though).