Florence Hotel Porta Faenza
FAQ
- Are the prices inclusive of tax and services?
Yes, they are.
- When can I check in and check out?
Check in from 12am on; check out until 11am.
- Where can I leave my luggage after checking out?
A space for luggage is available in the reception area. There is no charge for left luggage.
- Are your rates per room or per person?
Our rates are per room.
- Is the price inclusive of breakfast? What kind of breakfast do you serve?
The price is inclusive of breakfast. A continental buffet breakfast is served.
- What time can I have breakfast?
The buffet breakfast is prepared from 7 to 10 a.m.
- Has the Hotel a car park or a garage?
Yes, affiliated parking garage available near the hotel for a daily fee of Euro 23,00 (or Euro 28,00 for oversize cars) with pick-up and delivery service included.
- Has the Hotel no-smoker rooms?
Yes, all rooms are no-smoker.
- Has the Hotel quiet and romantic rooms?
Yes, the Hotel has quiet internal rooms. The third-floor rooms in particular have terraces and views over the neighbouring roofs.
- How many storeys has the Hotel? Are there any elevators?
The Hotel has three storeys and an elevator.
- Are rooms equipped with TV? Are any international channels available?
Yes, all rooms are equipped with satellite TV showing international channels.
- Are rooms equipped with direct phone line?
Yes, they are.
- Are rooms equipped with modem plug and external phone line for Internet connection?
No, free wi-fi connection is available everywhere.
- Are rooms equipped with air conditioning?
Yes, all rooms are equipped with air conditioning autonomously adjustable. The rates are inclusive of it.
- What services are available in your rooms?
All rooms are equipped with air conditioning or heating (both free and autonomously adjustable), safe, mini-bar, towels, hairdryer, soap, shower caps, shoeshine.
- Is there a restaurant inside the Hotel?
No, but there are many restaurants and pubs in the area. The staff in reception is at your full disposal for suggestions and reservation.
- Has the Hotel an Internet point?
Yes, it is free.
- Which languages are spoken in reception?
English, French, Spanish, German.
- How far is the railway station?
It is about 200 m from the Hotel.
- How far is the nearest airport?
Florence Airport A. Vespucci is about 5 km from the Hotel.
Pisa airport G. Galilei is about 95 km.
- Where can I hire a car?
The most important car hire agencies in the city are in the neighbourhood of the Hotel.
- Where can I book visits to museums and guided tours?
In reception you can have information about events and attractions in Florence as well as aid for booking. We advise you to book any visits to the Museo degli Uffizi some days in advance in order to avoid a long wait.
- Has the Hotel a Fitness Center?
No, it has not.
- Are small pets welcome?
Yes, they are.
- Can I pay by credit card?
Yes, we accept all cards.
- How can I pay differently?
You can pay cash of course. You can also pay in advance by credit transfer or postal order.
- What about the Cancellation Policy?
Booking may be cancelled up to two days before the arrival free of charge. In case of failure to arrive we debit you with the cost of one night stay.
Yes, they are.
- When can I check in and check out?
Check in from 12am on; check out until 11am.
- Where can I leave my luggage after checking out?
A space for luggage is available in the reception area. There is no charge for left luggage.
- Are your rates per room or per person?
Our rates are per room.
- Is the price inclusive of breakfast? What kind of breakfast do you serve?
The price is inclusive of breakfast. A continental buffet breakfast is served.
- What time can I have breakfast?
The buffet breakfast is prepared from 7 to 10 a.m.
- Has the Hotel a car park or a garage?
Yes, affiliated parking garage available near the hotel for a daily fee of Euro 23,00 (or Euro 28,00 for oversize cars) with pick-up and delivery service included.
- Has the Hotel no-smoker rooms?
Yes, all rooms are no-smoker.
- Has the Hotel quiet and romantic rooms?
Yes, the Hotel has quiet internal rooms. The third-floor rooms in particular have terraces and views over the neighbouring roofs.
- How many storeys has the Hotel? Are there any elevators?
The Hotel has three storeys and an elevator.
- Are rooms equipped with TV? Are any international channels available?
Yes, all rooms are equipped with satellite TV showing international channels.
- Are rooms equipped with direct phone line?
Yes, they are.
- Are rooms equipped with modem plug and external phone line for Internet connection?
No, free wi-fi connection is available everywhere.
- Are rooms equipped with air conditioning?
Yes, all rooms are equipped with air conditioning autonomously adjustable. The rates are inclusive of it.
- What services are available in your rooms?
All rooms are equipped with air conditioning or heating (both free and autonomously adjustable), safe, mini-bar, towels, hairdryer, soap, shower caps, shoeshine.
- Is there a restaurant inside the Hotel?
No, but there are many restaurants and pubs in the area. The staff in reception is at your full disposal for suggestions and reservation.
- Has the Hotel an Internet point?
Yes, it is free.
- Which languages are spoken in reception?
English, French, Spanish, German.
- How far is the railway station?
It is about 200 m from the Hotel.
- How far is the nearest airport?
Florence Airport A. Vespucci is about 5 km from the Hotel.
Pisa airport G. Galilei is about 95 km.
- Where can I hire a car?
The most important car hire agencies in the city are in the neighbourhood of the Hotel.
- Where can I book visits to museums and guided tours?
In reception you can have information about events and attractions in Florence as well as aid for booking. We advise you to book any visits to the Museo degli Uffizi some days in advance in order to avoid a long wait.
- Has the Hotel a Fitness Center?
No, it has not.
- Are small pets welcome?
Yes, they are.
- Can I pay by credit card?
Yes, we accept all cards.
- How can I pay differently?
You can pay cash of course. You can also pay in advance by credit transfer or postal order.
- What about the Cancellation Policy?
Booking may be cancelled up to two days before the arrival free of charge. In case of failure to arrive we debit you with the cost of one night stay.